Our policy lasts 7 days. If 7 days have gone by since your purchase, unfortunately we can’t offer you a refund/return or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete the return process, you should contact us through email in our Contact Us form here
Shipping cost is non-refundable for undelivered, unclaimed, returned and refused packages, unless we made an error.
You have to pay for the shipping on your return items.
In the unlikely event that your order or part of your order arrives damaged, please email us immediately so we can notify the shipping company and file a damage claim. Please keep all packaging materials for five business days after notifying us and a replacement will be sent to you.
In order to provide our customers with the best shopping experience, our systems are automated and therefore orders cannot be cancelled after they are placed. If a cancel option appears next to your order in your order history section then you may cancel your order.